Just about a year ago, I penned a guest posting on the Infosys Supply Chain Management blog that commented on the pending 2010 holiday buying season and how consumers would test retailer multi-channel operations (MCO) and synchronization.
As retailers now launch into the 2011 holiday buying season, the environment for both consumers buying strategies and the continuity of supply for in-demand items have changed and will require retailers to place a more diligent emphasis on both MCO and responsive supply chain inventory management.
You can access and comment upon this 2011 holiday buying season commentary on the following Infosys Supply Chain Management web link.
Bob Ferrari
