Tag: implications of omni-channel retail in supply chain management

The Bar in Online and In-Store Customer Fulfillment Grows

The Supply Chain Matters blogs provides commentary highlighting a recent Oracle Retail sponsored survey: Setting the Bar: Global Customer Experience Trends 2019, along with some important takeaways for readers.

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The Demise of Brick and Mortar Stores and of Traditional Retail Distribution

Supply Chain Matters has been predicting a radically changed business environment across retail channels because of permanent shifts by consumers to favor online buying. We again advocate that slashing distribution, logistics and customer fulfillment operations budgets without a context to an integrated online business model could prove to be short-sighted.

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