The National Retail Federation (NRF) Foundation and the Association for Supply Chain Management (ASCM) Foundation have launched a newly developed warehouse, inventory and logistics certificate program aimed to help train and up skill retail employees.

According to the joint announcement, the credential was created to address some of the issues exacerbated by the pandemic including shifts in consumer habits and demand.

The training is geared towards retail employees interested in supply chain careers and working in warehouses, distribution or customer fulfillment centers.  The program will be offered as the newest credential in the NRF Foundation’s RISE Up skills training portfolio. This foundation has helped over 425,000 people earn RISE Up credentials to date. NRF notes that retail industry is the nation’s largest private-sector employer, contributing $3.9 trillion to annual GDP and supporting one in four U.S. jobs, equating to 52 million working Americans.

ASCM itself offers a number of planning and supply chain certification programs including the Certified Supply Chain Professional (CSCP) certification program.

Created to address some of the supply chain issues exacerbated by the COVID-19 pandemic, the credential will target current and future potential employees interested in supply chains or working in warehouses, distribution or fulfillment centers.

Reportedly, this credential will train workers on:

  • The importance of supply chains and the flow of goods
  • The design and operation of a warehouse/distribution/fulfillment center
  • Safety measures and techniques
  • Additional skills


As Supply Chain Matters readers are likely aware of, the number of warehouse and customer fulfillment center jobs has grown exponentially over the past five years and comes as online, and brick and mortar retailers seek to fill upwards of 400,000 positions across the U.S. for the upcoming holiday fulfillment period amid an ongoing shortage of workers across the economy.

One of the longstanding issues in the existing high rates of warehouse worker turnover have been entry level compensation but also availability of career paths that lead to higher compensated or different skill positions for such workers. The RISE Up skills training certificate is certainly a proactive effort in addressing some of such needs.


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