This week featured two significant software company announcements related to both service lifecycle management and global supply chain planning.

Product lifecycle management technology provider PTC announced its acquisition of Enigma, a small developer of software that aggregates technical content in aftermarket service environments.  The acquisition stemmed from PTC’s service lifecycle management (SLM) business and no financial terms were disclosed.  Readers may recall PTC’s prior August 2012 acquisition of service lifecycle management software provider Servigistics for $220 million.  That was four months prior to the Servigistics acquisition of arch rival MCA Solutions. This latest acquisition reinforces PTC’s intent to invest aggressively in the service management sector to boost its other technology offering in product design and management support.

Enigma’s technology aggregate a wide variety of service related electronic content and re-formats that content for technician or field users requiring technical and parts information. Its two main product areas are InService MRO, software supporting maintenance, overhaul and repair for aerospace and defense industry firms. Its other product family is InService EPC, software supporting electronic parts cataloging for manufacturers, dealer networks and field technicians. Among its cited customer base are Bombardier Aerospace, Goodrich, Lockheed Martin and Rolls Royce in the aerospace segment, Ford and Volvo in the automotive segment.


In the area of supply chain planning, Oracle announced the long anticipated general availability of Oracle In-Memory Applications, and specifically Oracle Value Chain Planning, Oracle In-Memory Consumption-Driven Planning and Oracle In-Memory Performance-Driven Planning. These applications have been designed to leverage Oracle’s new engineered systems architecture including the Oracle Exadata Database Machine. The principle emphasis of this new technology applied to supply chain planning is the ability to consume and quickly analyze and visualize large amounts of data and provide more predictive capabilities. Oracle In-Memory Consumption-Driven Planning allows granular consumption of transactional product demand data such as store-level point-of-sale or online omni-channel demand to facilitate optimized distribution replenishment planning.

The combination of Oracle in-memory technology applied to company’s specific supply chain planning applications is a competitive counter to rival SAP which is working to leverage its HANA based technology in supply chain planning and sales and operations planning (S&OP) support applications.

Supply Chain Matters will feature a more detailed overview and analysis of these Oracle released applications in a later commentary.

Bob Ferrari