In this COVID-19 focused series, the Supply Chain Matters blog would like to recognize companies and their supply chain management teams who are demonstrating laudable efforts in supporting the ongoing COVID-19 pandemic response.

In this blog, we provide a shoutout to The Hershey Company, provider of 80 brands of snacks and most notably, an iconic provider of chocolate treats.

At the end of April, this consumer goods company announced that it is committing $1 million to acquire, install and staff a new manufacturing line dedicated to the production of facemasks and capable of producing up to 45,000 daily. Hershey Company Giving

In order to do its part in responding to the U.S. wide shortage of personal protective equipment (PPE), Hershey is  leveraging its internal engineering capabilities, along with relationships with equipment manufacturers JR Automation and General Motors, who are making similar masks.

In a released statement, Chief Supply Chain Officer Jason Reiman stated:

Disposable masks will be an integral piece of protecting the health and safety of our employees, their families and our community as we move forward over the weeks and months ahead. Changing how we work, and adding this capability is a testament to the adaptability of our team, and our desire to make a difference.

President and CEO Michele Buck has indicated:

Supporting our communities in difficult times is part of our legacy, and an important value that our current employees share. From the building projects that created local jobs during the Great Depression, to producing military rations during World War II, we take great pride in making a difference where we can.”

Broader corporate actions to respond to the various needs brought about by this pandemic, the company has made cash donations to a variety of partners including United Way Worldwide, Feeding America, the Center for Disaster Philanthropy, as well as numerous food banks across the United States.  Further, this snacks provider has reportedly delivered tens of thousands of pounds of treats to more than 50 facilities in over a dozen U.S. states to lift the spirts of front-line health workers, and provide encouragement through small “moments of goodness,” which have likely been very appreciated.

Closer to home, the company is working closely with the professionals from the Penn State Health Milton S. Hershey Medical Center by making donations of N95 masks and surgical gloves, along with hand sanitizing stations.  Hershey is also donating warehouse space and supply chain expertise to operate a 22,000-square foot distribution center on the Hershey Company campus to help the flow of supplies from Penn State Health to its network of providers.

Globally, Hershey has joined other major chocolate companies who have collectively donated millions to support international relief agencies in delivering COVID-19 education and protection in cocoa growing communities.

Tip of the Hat AwardFinally, what caught our eye was were the added statements by CEO Michelle Buck:

Caring for communities is not about taking any single action. It’s a combination of many people taking many actions from a place of shared values and a sense of responsibility for one another. It’s one of the many things I cherish about leading the remarkable women and men of The Hershey Company.

For all of the above, Supply Chain Matters provides our Tip of the Hat shoutout to this iconic company that is demonstrating social caring.




Bob Ferrari, Founder and Executive Editor


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