Category: Online Customer Fulfillment

Amazon’s Acquisition of Zoox- All about Robotic Taxi Delivery

The Supply Chain Matters blog provides commentary and perspective to the announcement by Amazon that the global online buying retailer will acquire autonomous driving technology provider Zoox for an estimated price of $1.2 billion.

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The 2020 State of U.S. Logistics- Battered, Broken and Now Resilience Driven

Excerpt
The Supply Chain Matters blog provides highlights and added perspectives to this week’s released 31st Annual State of Logistics Report, prepared by consulting firm Kearney and presented by Penske Logistics. The themes are that of battered, broken and now resilience driven U.S. logistics industry.

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Fast Fashion Creator Zara Begins Pivot to the Future of Post COVID-19 Retailing

The Supply Chain Matters blog highlights reports that fast fashion retailer Zara is pivoting its business and supply network response strategy to the future of post COVID-19 retailing.

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E2open Makes a Bold In-Transit Visibility Announcement- Changing Market Dynamics?

The Supply Chain Matters blog provides highlights an initial impressions of an announcement from Cloud based B2B supply chain business network platform provider E2open, offering complimentary In-Transit visibility for existing platform customers.

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COVID-19 Higher Online Shipping Volumes Invoke More Bottlenecks and Added Costs as Carriers Add New Surcharges

The Supply Chain Matters blog highlights that in the wake of the COVID-19 pandemic, the surge in online ordering activity is taxing carrier networks and performance, and how UPS and FedEx are instituting added surcharges or daily shipping volume restrictions. The result is invariably higher costs for online services for major retailers.

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Target’s Q1 Financial Performance- Prior Investments in Omni Channel Online Fulfillment Capabilities Payoff

The Supply Chain Matters blog highlights U.S. retailer Target Corporation’s reported Q1 financial performance that clearly points to online shopping leadership, process and people investments paying off in responding to the COVID-19 coronavirus outbreak. Once more, the retailer’s strategic investment in online order fulfillment from individual stores made its mark.

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Walmart Fiscal Q1 Financial Performance- Online Capabilities Boost Revenues and Agility

The Supply Chain Matters blog highlights retailer Walmart’s fiscal Q1 financial performance and how online fulfillment readiness helped to boost top-line revenue growth in an extremely challenging retail environment. That stated, new challenges remain.

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COVID-19 Learning- The Changing Requirements for Automated Online Customer Fulfillment

The Supply Chain Matters blog addresses how the COVID-19 coronavirus pandemic has already provided meaningful lessons regarding the future requirements and automation needs of online driven customer fulfillment. Contrasting approaches involving total automation of customer fulfillment processes, to that of Autonomous Mobile Robots that enhance worker efficiencies and productivity are explored.

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COVID-19 Disruption: Review of First Quarter 2020 Industry Supply Chain Response

The Supply Chain Matters blog features capsule reviews of reported Q1-2020 industry financial and business challenges to provide readers broader perspective from a supply chain management lens as to what the post COVID-19 planning and operational environment will present in the coming months.

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Noted Amazon Development Executive Resigns Over Online Provider’s Social Responsibility Actions

The Supply Chain Matters blog highlights a published report by The Washington Post indicating that a well-regarded Amazon software development leader, and technical vice presidential role, has resigned over the online provider’s recent practices in firing protesting warehouse workers as well as internal employee protests regarding the company’s actions in areas of climate change.

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