Supply Chain Matters Lead sponsor JDA Software recently released the results of its first annual JDA Vision 2015 study of supply chains. This study provides a detailed quantitative look at the top supply chain issues facing various industry supply chains today and includes collected responses from executives across a wide range of industries company sizes and geographies.

Within this report’s Executive Summary there are conclusions related to the support of today’s customers. Whereas, not long ago, firms focused on operational efficiencies, today, it is all about the customer and meeting ever more demanding customer expectation and service needs. The summary notes in part: “Saving time and money remains important, but the name of the game now is how to meet customers’ ever changing expectations and keep them coming back.”

From this author’s lens, one of the more important strategies for supply chain and sales and operations teams to consider within today’s unprecedented aspects of supply chain complexity is the continued realization that one size fits all supply chain fulfillment strategies do not add to the need for meeting higher customer expectations while delivering on expected business outcomes.  This is why considerations for supply chain segmentation strategies have become more important.

To explore such needs, JDA Software and Supply Chain Matters will be hosting an upcoming webinar: Supply Chain Segmentation – The Key to More Predictable and Profitable Business Outcomes, where this author will provide perspectives on the increasing importance of linking supply chain segmentation and more predictive planning and analytics capabilities. I will further address how elements of supply chain advanced technology that can aide in linking supply chain segmentation efforts.

This complimentary webinar is scheduled for Wednesday, April 1st at 11am Eastern. Joining me in this webinar will be Puneet Saxena, Vice President, Manufacturing Planning at JDA Software.

Readers can register for this webinar at this registration link.

Join us as we discuss today’s process and business requirement needs related to supply chain segmentation.

Bob Ferrari, Founder and Executive Editor