With the U.S. Thanksgiving holiday, Black Friday weekend and general holiday season fast approaching, it is rather timely for all of us as consumers and supply chain management professionals to ponder the implications of an ever more sophisticated and information advantaged consumer, and how the 2010 holiday buying season will place ever more emphasis on retailer based multi-channel operations, and consequent stronger needs for collaboration with key suppliers.
On the Infosys Supply Chain Management Blog, I had the opportunity to provide a guest commentary on how the upcoming holiday buying season will test multi-channel operations and supply chain synchronization.
You are welcomed to add your own observations to the commentary.
Bob Ferrari
