The 2012 holiday buying surge reaches its climax this week as last-minute shoppers make their selections and expect to receive their purchases by the Christmas holiday. This author just penned a guest posting update on the Infosys Supply Chain Management blog that reflects on learning has occurred thus far.
Consumers have clearly stepped-up their preferences towards online channels as the preferred buying option. They have embraced the conveniences of in-home buying and cyber-based price and feature comparisons. Meanwhile, supply chains have been engaging in non-stop activities to keep pace with Omni-Channel buying preferences and some supply disruptions. When all the dust settles, we as a supply chain, B2B and B2C community will have yet another collection of important indicators for future initiatives.
The full posting can be read by clicking on this Infosys Supply Chain Management web link.
Disclosure: Infosys Limited is one of other paid sponsors of the Supply Chain Matters blog.